Responses to Change

Studies of individual reactions to change, show that our responses can be positive or negative.  Regardless of whether we look forward to change or fear it, when we have particular expectations of change and these fail to materialise this can feel disruptive and throw us out of balance.

It is at these points of discomfort with change that we show signs of resistance.

Resistance to Change?

The term resistance to change can be misleading.  People do not naturally resist change, what they do resist is the loss of control in their lives that major change sometimes presents.

Resistance to change represents the individual’s resistance to the implications of the change process.  These implications could be the ambiguity they face or the loss of something familiar.

Course Objectives 

By the end of this one-day course delegates will be able to: 

Appreciate the positive side of change and understand standard responses to change processes

Understand more about skills they are contributing to this change

Know how to stay resourceful and motivated during the transition phase

Be aware of the impact these changes will have on service delivery

Understanding the change process in context

Theories of change and why we respond like we do

Experiences of change – positive and negative

 Recognising skills and experience

The Change Curve

Strategies for staying resourceful

Developing opportunities, and minimising drawbacks of the new ways of working

Practical stress management techniques

Contributing to the change process

Communication skills to promote team building

Resources to make change work

Impact of change on service delivery

Giving recognition, praise and support

This course is suitable for managers and staff who are facing considerable change in the workplace.

If you would like to discuss your in-house training needs or would like a quote for us to deliver this training for your organisation please contact us.

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